IE6 whitescreen issue need help

[dweber77 0]

I work in the IT department at my company and am currently running into a problem that we cannot seem to get under control for one of our users. Here is the deal:

 

When the user is working which involves going and checking some of our internal webpages, sometimes IE6 will give a white screen and not load. If he goes back and closes another browser window it will pull up perfectly fine.

 

Currently he is running on a machine with:

~512Mb RAM

~2.0 Ghz intel

~IE6 (cannot upgrade to IE7 company wide yet so no fix)

~XP SP2

 

What we have done thus far:

~Cleared cookies and cache regularly (ends up he has to do this almost hourly now)

~Upped his user gdi objects and machine gdi objects

~Upped his user handle objects

(The last two were done because of a GDI leak with an internal application that uses IE)

~Upped his cache memory in IE from 256kb to 1Mb (then back since it had no result)

~Wiped his machine and started fresh

~Blown away his domain profile and started fresh

~Set IE to refresh page always

 

Programs running on the machine at any time:

~IE6

~Outlook (based on an exchange server)

~McAfee 8.5 Enterprise

 

Any help would be appreciate because this has stumped our IT department when any other issue seems like nothing. Thanks in advance.

 

[Myke 0]

Does this happen when the user is logged onto a different machine? Is it user specific or machine specific?