Epson 1640SU Photo scanner

[kimphot 0]

Just reformatted HD, installed Win XP pro and then SP2. I can't get the 1640SU scanner to function. All files seem to be in place.When I try to access the scanner I get "Could not open the TWAIN source. Make sure there is a valaid source for your scanner in the TWAIN directory found in the Windows directory." I've uninstalled and re-installed both scanner and PhotoShop. I've changed USB cables. Is there a known problem with XP SP2 in respect to my scanner. I would send an e-mail to support Epson but the last one I sent four years ago has yet to be answered!

 

Kimphot

[mirage 0]

Hi.

Had problem with epson Perfection 1640 su scanner.Used the following link and everything is working ok.

http://uk.newsoft.eu.com/tech-Support/show-Faq.asp?uid=795

Regards

Mirage

[zen69x 0]

I've got this very same scanner running under Windows Server 2003.

 

Go here: http://www.epson.com/cgi-bin/Store/suppo...latform=Windows and grab the latest, 5.71a TWAIN driver.

 

Also, I'm not entirely sure as I have it running, but you may need the Windows Image Aquisition service to be running for it to work as well.