Ok, I'm having the same exact problem as well. I know that there is something that isn"t right because I was able to play the game once before, but when I installed Apartment Life, I've had this issue and havent been able to get rid of it since. Even after trying all of this. Below is a copy of the DXDIAG... (the main page and device page)
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System Information
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Time of this report: 9/11/2008, 00:08:46
Machine name: TOKURO
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1525
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A13
Processor: Intel® Core2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3062MB RAM
Page File: 1306MB used, 5020MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
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Display Devices
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Card name: Mobile Intel® 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel® 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_022F1028&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumdx32.dll,igd10umd32.dll
Driver Version: 7.15.0010.1545 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 8/14/2008 10:12:48, 536576 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-9175-2522ACC2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x022F1028
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
What should I do?!?!