dmrobins70

After booting in safe mode, I was taken to the same log in screen, tried administrator and received a message that said this account was restricted. None of the other accounts would work in safe mode either. Any other suggestions? Thank you, Donna

Update, I tried the control-alt-delete twice, brought up the log in screen and none of our user accounts worked, guest did not work and administrator gave the message: You can not access this account due to account restrictions. HELP PLEASE!!

When we turned the computer on last night, the welcome screen contained no user icons. Does anyone have any suggestions? (windows XP Home) thx, Donna