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Douger1

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About Douger1

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  1. Douger1

    Untitled thread

    When I do that That same Help & support page pops up.
  2. Douger1

    Untitled thread

    How can I view advanced system information.ie. msinfo.exe ? I have Windows XP pro and when I click ( in help and support ) on advanced info. I get the Help and Support page again. I found the file msinfo.exe and tried to open it and, again, help & support page came up. Am I missing something? Thanks.
  3. Douger1

    internet explorer hijacked

    Thank you. Hijackthis worked. It found a bunch. I did'nt understand it all but took a chance and got rid of it all. Thanks again!
  4. Douger1

    internet explorer hijacked

    Hi, I'm running Win XP Pro . when I go to Inter Expl My home page is not what it's suppose to be. I have gone to the folder Windows/sys32 and I have two files that are part of the problem, I think. They are- mtwirl.dll and mtwcnl.dll. I don't really know what else you may need to help me but please help, I've been hijacked. thank you
  5. Douger1

    Help and Support gone!

    Thank you, Thank you, Thank you. It worked just great! I am a much happier person. Thanks for all your help. I think were I went wrong was that I only copied the reg files and not the two lines just above the keys themselves. Does that make sence?
  6. Douger1

    Help and Support gone!

    Sorry, I forgot a detail. The second part of the error mes said: That I could only import binary registry files from within registry edit. Thanks again.
  7. Douger1

    Help and Support gone!

    Here is what happened... When I try to get it into the registry I get an error message stating that the file is not registry script. I hope this helps you to help me. Thanks. Oh my oc is xp pro. If you need more info I'll try and provied that to you.
  8. Douger1

    Help and Support gone!

    My os is xp pro. I'll go through the steps again and get back here with the results.
  9. Douger1

    Help and Support gone!

    Hi again. OK I have the reg file on my desktop. When I try to merge or import regedit tells me it can't do it because it's not a reg file. When I rt click the file on my desktop it tells me it is a reg file. Did I do something wrong or miss some detail? I guess I'm still in need of some help. Thanks for your patience.
  10. Douger1

    Help and Support gone!

    I' confused. I can get to the double click and it opens reg edit. I guess I do'nt understand the merge part. I checked for a merge tab and did not find any. Thanks for your help again. I think were getting closer.
  11. Douger1

    Help and Support gone!

    Thanks for your help but how do I merge?
  12. Douger1

    Help and support gone

    Thanks for your help but how do I merge?
  13. Douger1

    Help and Support gone!

    I am running WinXP an when I click on Help and Support I get nothing. This is my first post. I'm a little confused. Please help.
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