KarenL81 0 Posted September 21, 2006 I keep getting the blue screen of death when I attempt to play The Sims 2 with the University expansion pack. The error says the crash apparently is related to the file ati3duag.dll. I've read up on this online and it seems to be a common problem, but the fixes I've seen are not related to my computer. I have DirectX already installed (the latest version 9), and the latest drivers for my graphics card. It used to crash only when I attempted to exit the game, and I unistalled and reinstalled the game, and it now crashes at various times. Computer info is as follows: OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Manufacturer Dell Inc. System Model MM061 System Type X86-based PC Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1997 Mhz Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1997 Mhz BIOS Version/Date Dell Inc. A06, 6/9/2006 SMBIOS Version 2.4 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2705 (xpsp.050622-1524)" Time Zone Pacific Daylight Time Total Physical Memory 2,048.00 MB Available Physical Memory 1.27 GB Total Virtual Memory 2.00 GB Available Virtual Memory 1.93 GB Page File Space 3.85 GB Page File C:\pagefile.sys My graphics card is an ATI Mobility Radeon X1400 with 256mb memory. Everything is accelerated, up to date, turned on, etc. Anyone have any ideas on what to do? Share this post Link to post
Cormac 0 Posted September 22, 2006 Hi Karen, The problem is your graphics card. Go to this website and download the dll and run it. Hopefully that will fix the problem for you. http://www.dlldump.com/download-dll-files_new.php/dllfiles/A/ati3duag.dll/6.14.10.0231/download.html Share this post Link to post
