Help Needed - Printing Problem

[Lotus 0]

Ok here is the run down. I have a fellow employee who went to print from her e-mail client today and the left side of the print out was cutoff by 3 chars. It is also happening when printing from a website.

 

When printing a test page or a document from word or excel everything works as it should. I recall there being a file or two that are shared for both e-mail and IE, anyone know what the dll file is called. I can't remember. I am going to go and update her windows/IE, then re-install her printer and if that doesn't work, re-install her e-mail client. (Currently Incedimail) If neither method fixes the problem I was going to start looking for and replacing corrupt shared files.

 

She says the problem just started and no programs were installed and no settings changed.

 

It's a problem I've never seen before. Anyone ever experienced something like this or heard of a problem like this?