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March

WinXP - Explorer locks up when right clicking

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XP recently on a number of PCs I look after (mostly HP Vectra VL420) lock up Explorer when you right click on a file (any file) to copy or do advanced options to it in either My Computer or Windows Explorer.

 

This is really getting annoying, especially when I want to edit scripts or copy/move files.

 

The machines in question have got SP1 installed and most of the hotfixes.

 

Thanks in advance.

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Additions to APK's suggestion include ....

 

1. System restore point to when the system didnt have this sympton

2. Reapply SP1

3. Start / Run / "sfc.exe /scannow" (without the quotes)

4. Event Viewer Logs

5. Running Regmon and Filemon to pinpoint the exact references of the files and registry keys called upon the right click to see if there is a corruption.

6. Tried a different mouse ? wink

 

g'luck

 

Wow ... the last time this happenned to me was when I upgraded a NT Server to 2000 .... PSS suggested for us to restore from backup.

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Well, i'd say i have a different vision about it; maybe eny of those suggestions work for you, but on my workplace, they're reseller of HP, COMPAQ.....products, so we have to deal with this Pc's, most of them HP pavilion, and we noticed that whenever we right click on desktop, it took forever to open the submenu.

 

At this point you'll ask me how did we solved this issue, well, we didn't want to spend much time with this refurbished Pc's, so a fresh installation, without those app's that brings the pc from the manufacturer, solved the problem for Us. Ain't the easiest way, but still good, just in case.

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Thanks for the tips. I'll try them when I'm next at work and will post the results.

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I had a similar problem when i installed a particular application that came with Toshiba DVD-r/w drives. uninstalling it solved the problem immidiately. it could be just one application (i know ATI Hydravision has caused this problem once, and NVIDIA nVIEW does this as well. Uninstalling Hydravision and disabling nView does the trick).

 

good luck

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AlecStaar, i had to register just to say thanks.... Your first post fixed my problem. I'm a usenet junkie, and after a fresh install of Winxp with sp2 streamlined, this was becomming a major headache...ive searched around for awhile and really felt it was video file related, but couldnt find the right query in search engines...thanks again, and i think everyone (esp ppl that mess with large video files) delete the key (i deleted the whole key/string) thanks again \(^-^)/ ...oh and everyone does have vaild ideas that are all right, but this was my problem....awesome.

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