Was working fine until my daughter plugged in a Coby MP3 player. Worked the first time , then never again. Will no longer recognize Ipod, Coby, or Sony digital camera. Tried all the tricks too. HP online chat support said I should update the ATI chipset driver. That didn't work. Will try again today in "safe" mode.
Here's what I was told:
At this point I suggest you to uninstall all the items listed under usb controller and then install the chipset driver.
Spring 2006 Original ATI Chipset Drivers for dv5000: First download the drivers from the following link: ftp://ftp.hp.com/pub/softlib/software6/COL13270/pv-36944-1/sp26608.exe Then follow the below steps 1. Download the driver package. 2. Double-click on the icon for the driver package downloaded in Step 1, and then click NEXT. 3. Select I accept the terms in the license agreement, and then click NEXT. 4. Click OK to continue. The original drivers are now stored in the C:\SoftPaq\sp26608 folder. 5. If Device Manager does not start automatically, use the following steps. Otherwise go to Step 6: a. Click Start. b. Right-click My Computer, and then select Properties. c. Click the Hardware tab, and then click the Device Manager button. 6. Click the + (plus) sign next to "System devices" or "Other devices". 7. Right-click SMBus Controller or the device you want to update, and then select Update Driver.... 8. Click NEXT to install the software automatically. 9. Click FINISHED to complete the installation.
USB Device Not Recognized (Malfunction)
in Everything New Technology
Posted
I'm having the same issue. HP DV5000 laptop.
Was working fine until my daughter plugged in a Coby MP3 player. Worked the first time , then never again. Will no longer recognize Ipod, Coby, or Sony digital camera. Tried all the tricks too. HP online chat support said I should update the ATI chipset driver. That didn't work. Will try again today in "safe" mode.
Here's what I was told:
At this point I suggest you to uninstall all the items listed under usb controller and then install the chipset driver.
Spring 2006 Original ATI Chipset Drivers for dv5000: First download the drivers from the following link: ftp://ftp.hp.com/pub/softlib/software6/COL13270/pv-36944-1/sp26608.exe Then follow the below steps 1. Download the driver package. 2. Double-click on the icon for the driver package downloaded in Step 1, and then click NEXT. 3. Select I accept the terms in the license agreement, and then click NEXT. 4. Click OK to continue. The original drivers are now stored in the C:\SoftPaq\sp26608 folder. 5. If Device Manager does not start automatically, use the following steps. Otherwise go to Step 6: a. Click Start. b. Right-click My Computer, and then select Properties. c. Click the Hardware tab, and then click the Device Manager button. 6. Click the + (plus) sign next to "System devices" or "Other devices". 7. Right-click SMBus Controller or the device you want to update, and then select Update Driver.... 8. Click NEXT to install the software automatically. 9. Click FINISHED to complete the installation.