I had the same controller(2.4Ghz Wireless). If you don't charge the battery for at least 4 hours, then it won't ever work(just with those batteries-I think).
Also if you don't install it like the manual says(twice, or it won't be plug and play)...
I don't purchase their brand of controller anymore because after a while the buttons stick really bad, and I always keep mine very clean. Sometimes the controller will just turn off and it'll leave you with no way to pause the game, because you have to sync up again. Hope this was useful.
