I was running windows update on my daughter's HP laptop and it suggested to update the AMD K7 processor software, as well as a security update. I ran both of these and restarted the computer but now have no taskbar on the bottom and cannot access any Windows pages online. I have also tried to go to the system restore and it has a white screen, absolutely nothing there, as though it is not opening properly. I went to System Device Manager and "updated" the processor and it gave me three choices; the latest update I just downloaded, an earlier update, or a generic one. I even tried (it said successful) installing the previous file, but it did not help.
Any suggestions? Thank you in advance for your time.
Windows Update and AMD processor
in Software
Posted
I was running windows update on my daughter's HP laptop and it suggested to update the AMD K7 processor software, as well as a security update. I ran both of these and restarted the computer but now have no taskbar on the bottom and cannot access any Windows pages online. I have also tried to go to the system restore and it has a white screen, absolutely nothing there, as though it is not opening properly. I went to System Device Manager and "updated" the processor and it gave me three choices; the latest update I just downloaded, an earlier update, or a generic one. I even tried (it said successful) installing the previous file, but it did not help.
Any suggestions? Thank you in advance for your time.