why does my computer freeze up when I use either one of my dvd drives (

[why does my computer freeze up when I use either one of my dvd drives (]

yes to both...I am using Norton Anti-Virus and Norton Internet security.

 

By the way I want to thank you for your help so far.

[why does my computer freeze up when I use either one of my dvd drives (]

I have done everything that you have sadi to do and all of the drivers are correct and the IRQ are different. There are no conflicts on either drives.

[why does my computer freeze up when I use either one of my dvd drives (]

I have a problem with my computer every time I try to use my dvd drives. I have a NEC dvd drive and a Sony dvd/cd/rw drive. 99% of the time when I try to put in a cd or dvd the computer freeze up and I have to turn off the computer and re-boot with the cd or dvd in the drives. Most times it will complete the re-boot and I can use the dvd drives...but sometimes it will also freeze up in the middle of the re-boot also.

 

I am running windows XP professional.

 

Can anyone help me with this problem?

 

Frank

[why does my computer freeze up when I use either one of my dvd drives]

I have a problem with my computer every time I try to use my dvd drives. I have a NEC dvd drive and a Sony dvd/cd/rw drive. 99% of the time when I try to put in a cd or dvd the computer freeze up and I have to turn off the computer and re-boot with the cd or dvd in the drives. Most times it will complete the re-boot and I can use the dvd drives...but sometimes it will also freeze up in the middle of the re-boot also.

 

I am running windows XP professional.

 

Can anyone help me with this problem?

 

Frank