Win Vista Connection Problem

Hello! I have a problem with my notebook! My OS is Vista HB. I was connected to a ISP and connection was very good. Yesterday, while i was navigating appear an error. Cannot communicate whith primary DNS . I called my ISP and they told me that...




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#177536 - 04/09/07 07:14 PM Win Vista Connection Problem
Kleidi Offline
stranger

Registered: 04/09/07
Posts: 1
Hello!

I have a problem with my notebook! My OS is Vista HB. I was connected to a ISP and connection was very good. Yesterday, while i was navigating appear an error. Cannot communicate whith primary DNS . I called my ISP and they told me that is'n anything rong in their configuration and i had not any restiction, no MAC blocked.
With the same connection, i connect from my desktop and everything is OK. When i connect from laptop it cannot communicate with primary dns frown !
I checked firewalls , windows firewall and Norton Internet Security firewall and didn't appear any restriction.I have turned off firewalls to try , but the problem persist.

Can anyone help me, pls?
Thx

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#177548 - 04/11/07 12:11 AM Re: Win Vista Connection Problem
peterh Offline
addict

Registered: 05/06/04
Posts: 690
Loc: UK
Open start, run, cmd.exe and type IPCONFIG /ALL, then let us know what your setup is? How are you connected to internet? Wireless router, wired router, or usb modem or 56k modem?

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#177558 - 04/11/07 06:40 PM Re: Win Vista Connection Problem
Myke Offline
enthusiast

Registered: 05/25/05
Posts: 356
Loc: Boston, MA
While in the command prompt, try releasing and renewing your IP.

1. type IPCONFIG /RELEASE
2. type IPCONFIG /RENEW
3. type EXIT

If your issue still ocurrs, then it might be a router configuration problem. Try unplugging everything from your router, including the power cable. After 30 seconds, plug in your router's power cable and wait for the self-test to complete. Then plug your computer's ethernet cable into the router. Afterwards, repeat steps 1-3 above.
_________________________
I swear, troubleshooting is a science: the best discoveries are always on accident...

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#177560 - 04/11/07 07:46 PM Re: Win Vista Connection Problem
Wilhelmus Offline
old hand

Registered: 12/21/04
Posts: 1025
Loc: Finland / Suomi
You'll need to run the command prompt with Administrator rights before you can use the ipconfig command properly
(right-click the command prompt shotcut in start menu and select Run as Administrator).

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