Did someone say DBA?!

So what version of Oracle are you using -8i?
If you can post the version (probably gonna be 8i, 9i or maybe 10g) then that would help a bit. Also the ORA error you are getting. Typically this is ORA-XXXXX where the Xs are a number.
For the TNS error I think you are getting, you need to set the following below. Before you do this you could try verifying what things look like so just type "set" at a command prompt to see if HOME or SID appear.
(open up a command prompt)
set ORACLE_HOME=<drive:path of your Oracle Home>
set ORACLE_SID=<your SID name>
Then do this (some CD'ing might be required here)
C:\oracle\oraXX\bin>sqlplus /nolog
SQL> connect /as sysdba
Hopefully you can connect!. N.b.- XX is the version number specific to your install. The SID should appear as an Oracle service. The HOME should be something like "C:\Oracle\OraXX"
Let us know if it cr@ps out on you
Good luck
S