Office 2003 Error when closing.

I'm getting this error when I close Outlook 2003. The instructions at "0x05c8a9fe" referenced memory at "0x61c2128. The memory could not be "read". Click on OK to terminate the program. I ran memtest, just incase, and all RAM is fine. Any ide...




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#151795 - 12/05/04 08:13 PM Office 2003 Error when closing.
ZoSo Offline
journeyman

Registered: 05/17/01
Posts: 83
I'm getting this error when I close Outlook 2003.

The instructions at "0x05c8a9fe" referenced memory at "0x61c2128. The memory could not be "read".
Click on OK to terminate the program.

I ran memtest, just incase, and all RAM is fine.
Any ideas?

Thanks,
ZoSo

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#151816 - 12/05/04 11:40 PM Re: Office 2003 Error when closing.
ZoSo Offline
journeyman

Registered: 05/17/01
Posts: 83
The only thing that runs with Outlook is my Anti-virus proggy, I disabled it and I still get the error.
No overclocking, tried BIOS defaults too, same results.
Also tried using the "Detect and Repair" built into office, no luck.
I think I might just try to uninstall and re-install Office.


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#151818 - 12/05/04 11:53 PM Re: Office 2003 Error when closing.
ZoSo Offline
journeyman

Registered: 05/17/01
Posts: 83
OK, I found the problem. It was Steganos Security Suite, I had just updated it. What it did I'm not exactly sure yet, I'm still looking in to it.
But I found it by reading this article found at the MS site.

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#151819 - 12/05/04 11:57 PM Re: Office 2003 Error when closing.
Wicked101 Offline
addict

Registered: 09/11/04
Posts: 406
Loc: Germany
Instead of re-installing you can do the following, it works even better than a re-install.

Start > Run > type in REGEDIT and click ok.

Follow this path on the left

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0

Then delete the whole "Outlook" folder (still on the left)

Restart your PC and open Outlook, it will ask you to enter your settings and so on like it was a new installation.

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#152447 - 12/16/04 03:09 PM Re: Office 2003 Error when closing.
surgy Offline
stranger

Registered: 12/16/04
Posts: 1
hey guys,

I was having the same problem but it seems to be fixed now! Just received an email from the very friendly steganos support and they told me that there is an update available on there web site.

I hope I could help you!

Bye,

Surgy

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