Readme's are called that for a reason-can you guess why?
It amazes me the amount of people I know who see a 'Readme' as an unnecessary file and disregard it completely.
Personally, after every installation or download I always check the 'View Readme' box for any known glitches/errors, supprot websites, tips/hints and even just basic controls or an interface tutorial.
Every problem I have, the first stop is the Readme, followed by any official website and then lastly (but not least!) I try unofficial forums and fixes (how I ended up here).
I would confidently say that around 50% of the time Readme's can solve my problem or give me any information I need. (Sure 50% doesn't sound a great deal but they aren't actually troubleshooters)
So everyone always remember this;
Readme's are top!