winxp wont shut down

I just got a new computer and installed winXP on it, but when I try to shut down it just hangs after the "windows is shutting down" prompt, goes to a blank blue screen and nothign short of a reset will get it to respond. Pulling out the power c...




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#129217 - 07/25/03 07:03 PM winxp wont shut down
Faiyo Offline
stranger

Registered: 07/25/03
Posts: 3
I just got a new computer and installed winXP on it, but when I try to shut down it just hangs after the "windows is shutting down" prompt, goes to a blank blue screen and nothign short of a reset will get it to respond. Pulling out the power cable trips the power for the building at night coz more stuff is on. Reboot from the OS works fine (most of the time). Mobo is intel d856PERL. help!

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#129220 - 07/25/03 07:29 PM Re: winxp wont shut down
Lotus Offline
enthusiast

Registered: 07/17/01
Posts: 286
Loc: East Coast
I'm running windows 2000 pro SP4 right now and I have had this problem since SP3 came out. I even did a clean install, worked fine, updated with sp3 and poof the problem was back. I can't figure it out. I hear my HD powerdown, then the system just freezes. Annoying as hell..

Hope you get it figured out!

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#129246 - 07/26/03 06:47 AM Re: winxp wont shut down
Alvin691 Offline
stranger

Registered: 02/27/03
Posts: 6
Check your power management settings!

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#129251 - 07/26/03 04:25 PM Re: winxp wont shut down
Faiyo Offline
stranger

Registered: 07/25/03
Posts: 3
ok...and what am I supposed to look for? As I said, the hdd turns off fine..its the graphics card and mobo... seems I can't even standby or hibernate..you are telling me to go to controlpanel \ power options right?

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#129317 - 07/28/03 08:25 PM Re: winxp wont shut down
DS3Circuit Offline
old hand

Registered: 12/11/02
Posts: 739
Loc: Northeast PA
Flashed the bios? Updated chipset and motherboard INF drivers?

If standby and hibernate are disabled, perhaps a driver conflict is causing problems with ACPI.

In Device Manager, what type of computer is it?
APIC Uniprocessor
MPS Multiprocessor
Standard PC

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#129359 - 07/29/03 11:27 AM Re: winxp wont shut down
Faiyo Offline
stranger

Registered: 07/25/03
Posts: 3
i have the latest drivers, and how do i flash the bios? its an ACPI.
thanks everyone for your input, this is the first forum where ive gotten a positive response p

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