Windows - System Error: Microsoft Windows detected and recovered from a device failure. Please save your work and reboot to restore full functionality.

Sometimes this error shows up after my installation of my newly bought Hercules Ati Radeon 9500 Pro card. I bought the card today. I am using ATI's drives, not hercules. Is there any known issues as to why it crashes sometimes? Should something be disable/enabled in bios? Can i not use ATI reference drivers with my hercules card?

After rebooting i see the following popup window:

Microsoft Windows
The system has recovered from a serious error.
A log of this error has been created.
For more information about this error, click here.

When clicking there i see:

Error signature
BCCode: ea BCP1 : FE86CBE8 BCP2 : 81EEB008 BCP3 : FFABA2A0
BCP4 : 0000001 OSVer : 5_1_2600 SP : 1_0 Product : 256_1

And then there's a link about technical information aboutt he error report.

Inside that you can see it wants to submit to microsoft:
C:\WINDOWS\Minidump\Mini041103-02.dmp
C:\DOCUME~1\Ken\LOCALS~1\Temp\WER1.tmp.dir00\sysdata.xml

(Note while writing this post i recived another crash by windows, so it happens quite frequent.)

A little update to my previous post,

I installed hercules own drivers for the card (downloaded the latest from their website) too bad they are only Catalyst 3.1 though when 3.2 is out. But so far no crashes. Perhaps they dont support the reference drivers from ATI. Anyone who've tried this themselves?

ive had the exact same error with my 8500 jetway card.

solved it by installing the cat 3.2

make sure you chose the powerd by ati driver section..

the made by will kill your card and cause madd errors.

also have you got a sound blaster live card?

if so make sure you have the latest drivers for it..theres a known issue with it.

Thanks for replying.

This page is where i downloaded the ATI drivers:
http://mirror.ati.com/support/drivers/wi...mp;cmdNext=Next

On the page it states:
Catalyst 3.2 Driver Suite:
Install the Display Driver rebooting as prompted.
File size: 5.87 MB Posted: March 13, 2003
Version: 6.14.01.6307 Packaging Version: 7-84-030228a1-008040c
This version supports English, French and German. Also available in other languages.


And when i install it i have an ATI icon in the taskbar as well as an ATI background in the installation program. Everything seams to indicate atleast it's pure real ATI code. Is this the right one for my Ati Radeon card? Because this is the very version that causes so much instability on my system.


>>the made by will kill your card and cause madd errors.
What exactly do you mean by this? I dont quite understand.

>>also have you got a sound blaster live card?
No i am using the audio chip that was integrated with my motherboard.

if you use the made by ati on a none made by ati card the drivers will cause errors.

i think you have the latest and correct drivers installed.

4in 1 s

have you got the latest?

if not download them from via.

also turn agp fast writes off...this is known to cause errors on motherboards that do not support it.

you can do this in the ati control panel...if you dont have this installed then download a copy from ati...same place you got the drivers.

only PURE ATI cards have a guarantee to work with the reference drivers. If you have a Hercules or Sapphire, etc., you should be using their drivers.

I suggest using Omega's hacked drivers, as they work better.

We use Sapphire video cards and the fact is they always come with "not too good" drivers on the CD. I have always used the ATI drivers (from Powered by ATI section on ATI.COM) and have never had any problems in a long time. I install ATI R. 7000/9000/9100 everyday (for the past few months) and they all work fine.