Small problem with XP/SP2 and trying to shut down?????

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Small problem with XP/SP2 and trying to shut down????? - 08/29/04 04:08 PM

Hello all I am new here so go easy on me

So here is my problem ...After I installed SP2 which went fine everything works great EXCEPT when I try to shut down for the night it hangs up,the little hour glass just keeps spinning and spinning ?!?!?!? So in order for me to shut down I have to hit shift-alt-del then go to shutdown that is when it will shut down properly.Cant anybody help?

Thanks in advance...

Steve

Re: Small problem with XP/SP2 and trying to shut down????? - 09/10/04 08:25 AM

If you go into the event viewer (right click on my computer, choose manage, then expand system tools and expand event viewer. Choose the application log from the list). Do you see an event, most likely a warning numbered 1517 or 1524 with a source of userenv? If so there is a file on MS's site... actually a service that may help. Let me know if you have that error and I'll hunt down the link to the file.

-Ry

Re: Small problem with XP/SP2 and trying to shut down????? - 09/10/04 03:03 PM

Its probably due to a driver or service that refuses to shutdown properly. Check Event viewer to see what it could be...