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kylie_james

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About kylie_james

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  1. kylie_james

    USB Device Not Recognized (Malfunction)

    Hi, Guess what? I have the same problem but has progress to more of a problem. It is my daughter's laptop (compaq V5101US). The problem started when she was downloading a movie to her ipod. She wasn't at the computer at the time but when she checked the status, the computer had shut down. When she tried to start up it gave her the fatal blue screen every time she tried to start the computer. I picked it up a couple days later and it booted up but neither of the usb ports would work. Same message you guys are getting. Like you I tried all the things that others have tried with no results. After several days of trying I was prepairing to call it a night after running an antivirus scan. The computer froze causing me to manually power off the computer. Now when I turn the computer on I get a few seconds of the fan and then a few seconds of DVD (optical) drive then nothing but a black screen. I am at a lost. I strongly believe the original problem has cause the current problem. A couple of techs say motherboard, but I am not convinced. What are your thoughts. Sorry for the book I just wrote.
  2. kylie_james

    USB Device not Recognized (multifuntion centre)

    Have a bigger problem that started with this problem. Need help! My laptop started displaying "USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it" whenever you plug any USB devive into either port. After reading several postings on different websites and trying many methods (uninstalling all USB in device manager, both in safe mode and regular mode, disconnecting all power and letting computer to discharge, removing memory and reinstalling,ect.) for several days I decided to call it a night and ran a virus scan. After completion of scan, computer froze. After waiting some time I decided to manually turn the system off. When trying to power up computer it will not boot or display. Fan comes on for a few seconds then goes off. DVD optical drive runs but after a short time stops. Been told it is probably motherboard. How do I find out without taking it to a shop and spending more than it is worth?
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