This must be a fairly common problem. I have a friend's PC here now as well. She wants me to fix it up. Her problem is she doesn't have the XP disc anymore. I'm borrowing another XP disc to fix it for her but I don't have access to another PC that has that file listed above on it (I run Windows 98 here).
Is there somewhere else I can get that file? Is it on the XP disc somewhere as well? Is there another method of fixing this up short of a reformat?
I also want to note that with her PC, I am able to get in through Safe Mode with no problems. Is there something in there I can do to fix this issue?
Any help would be appreciated.