[News]

You might be interested in my latest Psychology of Technology post:

Mea Culpa, AT <http://www.fuzemobility.com/mea-culpa-att/> &T

Teaser: As a previous blog post demonstrates (here
<http://www.fuzemobility.com/psychology-of-technology-is-att-kidding/> ), I
don't let my relationship with AT&T interfere with my giving them direct,
brutally honest, and sometimes snarky feedback. They have a long and
illustrious history
<http://www.ripoffreport.com/Cellular-Phone-Companies/AT-T-The-New-AT-T/at-t
-the-new-at-t-billing-ri-35664.htm> of deceptive advertising, bad customer
service, poor reception, slow speeds, and billing errors. And they've gotten
hammered recently on several fronts. First, Verizon's "There's a map for
that" television ads excoriate AT&T's 3G coverage. AT&T, in turn, tried to
sue <http://www.npr.org/templates/story/story.php?storyId=120075476>
Verizon for those ads, but then dismissed the suit (and, even worse, created
a really stupid <http://www.youtube.com/watch?v=igdyXceBZLA> television ad
in response.

Next, Consumer Reports <http://blogs.zdnet.com/BTL/?p=27919> released its
review of the major cellular phone companies and, what a surprise, AT&T
finished last in every category. Finally, rumors have it that Apple is going
to discontinue their exclusive (read monopoly) "cash cow" relationship with
AT&T in 2010. Now, I don't feel a lot of sympathy for AT&T because they have
brought a lot of this flack on themselves. So AT&T has been going through a
rough patch and is desperate for a morsel of good news.

Click here: http://bit.ly/6WdR9A

And check out my other Psychology of Technology writing:

http://www.mobilitydigest.com/author/drjim/



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