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Internet explorer shutsdown


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#1 fruitloopsRgood

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Posted 18 April 2007 - 04:40 AM

I need some help. my window explorer keeps shutting down on me like every 5 mins or less. what can i do to fix this problem. i have check for virus, spam, every other junk. no clue here. helpppp!

#2 Myke

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Posted 18 April 2007 - 05:40 PM

Have you checked your event viewer? To do so, click Start, Run, then type eventvwr. The application log might have something an event detailing the reason.

Also, give us some more information about your scenario: OS, IE version, etc. Have you had any error messages or Microsoft Error Reporting windows pop up when the application shuts down?
I swear, troubleshooting is a science: the best discoveries are always on accident...

#3 fruitloopsRgood

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Posted 19 April 2007 - 06:34 PM

the IE version i am using is IE 6 i updated once to IE7 but it made the problem worse. the error messages as follows,
APP NAME:IXPLORE.EXE
APPVER: 6.0.2900.2180
MOD NAME" FLASH9C.OCX
MOD VER: 9.0.45.0
OFFSET 00653B1
INTERNET EXPLORER ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.
SYSTEM INFO
WINDOWS NT 5.1 BUILD 2600
CPU VENDER CODE: 68747541-69746E65-444D4163
CPU VERSION:00000680
CPU FEATURE: 0383FBFF

do u need more info?

#4 American Zombie

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Posted 21 April 2007 - 05:02 AM

It appears that flash may be corrupted.

First you should Uninstall Flash.

After you get done with that (rebooting if the uninstall asks to) try Installing Flash again. You may want to uncheck the box for Google Toolbar before installing Flash.

#5 fruitloopsRgood

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Posted 21 April 2007 - 08:48 PM

what do u mean uncheck the box for google toolbar?

#6 Myke

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Posted 23 April 2007 - 06:39 PM

Essentially, he means disable the google toolbar. To be completely honest, the Google toolbar is more of a pain than a helper. I make an effort to either completely uninstall or disable the toolbar because of all the complications which it can cause. After all, how hard is it to just type in "www.google.com"?

Disable the google toolbar by opening your browser, then clicking View, Toolbars, then click Google Toolbar. This will uncheck it, hence disabling it.

A note on Flash: I've run into serveral instances where uninstalling and then reinstalling without a reboot doesn't resolve the issue. I highly recomend rebooting after an uninstall.
I swear, troubleshooting is a science: the best discoveries are always on accident...




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