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IE and Outlook Express serious problem on XP

#1 User is offline   migisukhoi 

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Posted 18 May 2006 - 07:15 PM

Hello, I've got a serious problem on my pc, when I open IE and giving an url to open it, IE give's me the following message .....




this also happens when i try to open windows help, also system restore not working I get a blank page and when I open IE some buttons don't work, such as on tools and internet options selection... Also doesn't work some selections on control panel, such as the selection to create a new user account....

outlook express gives me the following messages :












What happened???


[Edited by migisukhoi on 2006-05-18 13:12:02]

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#2 User is offline   Wilhelmus 

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Posted 18 May 2006 - 11:31 PM

Possible malware infection.
Scan your system with antivirus, antispyware/adware programs.
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#3 User is offline   migisukhoi 

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Posted 19 May 2006 - 02:37 AM

The point is that I've already done this actions.... I scan my system with NOD32 Antivirus, Lavasoft Ad-aware 1,06 pro, I used spybot search and destroy, but I clean all the threats and the problem persists....
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#4 User is offline   Cormac 

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Posted 19 May 2006 - 12:07 PM

Go here and download Hijack This. Run the program and post the results in this thread. http://www.majorgeeks.com/download.php?det=3155
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#5 User is offline   migisukhoi 

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Posted 19 May 2006 - 03:00 PM

Here it is....


Logfile of HijackThis v1.99.1
Scan saved at 8:59:06 πμ, on 19/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\nfsclnt.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\PSXRUN.EXE
C:\WINDOWS\system32\psxss.exe
C:\WINDOWS\system32\mqsvc.exe
C:\SFU\usr\sbin\zzInterix
C:\SFU\usr\sbin\init
C:\SFU\usr\sbin\inetd
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\cidaemon.exe
C:\WINDOWS\SYSTEM32\cidaemon.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\HDD Health\hddhealth.exe
C:\Program Files\Creative\TaskBar\CTLTray.exe
C:\Documents and Settings\Admin\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {259F616C-A300-44F5-B04A-ED001A26C85C} - (no file)
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Systran40stand.IEPlugIn - {EDDEB5CF-6CC3-11D6-ABAA-00B0D094B576} - C:\Program Files\Systran\4_0\Standard\IEPlugIn.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HDDHealth] C:\Program Files\HDD Health\hddhealth.exe -wl
O4 - HKCU\..\Run: [TaskTray] "C:\Program Files\Creative\TaskBar\CTLTray.exe"
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Ε&ξαγωγή στο Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Έρευνα - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} (Dldrv2 Control) - http://download.gigabyte.com.tw/object/Dldrv.ocx
O16 - DPF: {18CD2FD8-81CE-44C3-99E1-0822E1C7116C} (EARTPatch8X Class) - http://files.ea.com/downloads/rtpatch/v4/EARTP8X.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120332899250
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://creative.com/su/ocx/15021/CTPID.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: gearsec - Unknown owner - C:\WINDOWS\system32\gearsec.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


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#6 User is offline   Cormac 

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Posted 19 May 2006 - 05:54 PM

Other then fixing these three entries, I'm not seeing anything that just jumps out. Rerun hijack this and put checkmarks next to these three entries and delete them.
O2 - BHO: (no name) - {259F616C-A300-44F5-B04A-ED001A26C85C} - (no file)

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O23 - Service: gearsec - Unknown owner - C:\WINDOWS\system32\gearsec.exe (file missing)

Also, if you are running 2 anti-virus program delete one of them. Running two at the sametime will also cause problems.


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#7 User is offline   migisukhoi 

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Posted 19 May 2006 - 07:34 PM

I only run NOD32 antivirus, for firewall I use Kerio Personal.....
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#8 User is offline   peterh 

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Posted 19 May 2006 - 08:24 PM

Check Explorer, Tools, Folder Options, File Types and check entries for HTM, HTML, URL etc

For example the open action for URLs is:
rundll32.exe shdocvw.dll,OpenURL %l

and for HTM, HTML it should open 'Internet Explorer' or Firefox or whatever.

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#9 User is offline   migisukhoi 

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Posted 20 May 2006 - 12:13 AM

Nothing done, I think that format the drive is the olny way unfortunatelly..... Hm, System restore opens on blank page, also some application of Windows opens on blank page or not open at all, I think something is going on with VBscript??!!!What to do????
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#10 User is offline   migisukhoi 

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Posted 20 May 2006 - 07:36 AM

The HD is formatted now. Last format was made on November 2004, I think this is a very long time.... Thank you all, for answering to my problem......
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