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Terminal Server printing issue

#1 User is offline   mthaler 

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Posted 23 December 2005 - 02:25 AM

This one really has me baffled.
A customer in a remote location gets a new computer. The old one was connected through terminal server and could print fine to her local Color Laserjet 3500. I tested her connection and it was fine. Now however, on her new machine, it is not working. I was thinking it was a driver, but when her machine was hauled in, I made sure the server and the workstation both were running the same driver. I noticed that she was using the "HP Networking" connection to her printer, so I set it to a local connection on a standard IP port (this is working FINE with my connection to the same server with my HP4000 laser). Still no joy.
Any suggestions?
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#2 User is offline   mafo 

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Posted 28 December 2005 - 01:35 AM

Hi,

I have the exact same problem with a HP Color LaserJet 3500 and a Terminal Server. The clients and server are both running with exactly the same drivers??

I have a LaserJet 1200 and a DELL laser 1100 working just fine through Terminal Services.

What could be the problem??

Best regards
MAFO
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