Problems with helpsvc.exe
Posted 11 December 2005 - 08:26 AM
I wanted to ask your opinion about somehting going on on my computer. Lately (4-5 days, maybe a week), there's this "helpsvc.exe" that's been loading itself out of nowhere and it's using 90% and more of the CPU. It's said to be either the help and support service from windows or, as i've found on the net, a virus, W32/Sdbot-OG.
I've used hijackthis, bazooka anti-spyware, Ad-Aware and my antivirus, and none have found anything related to that particular problem.
Where should the file be, or where should it not be? I've found it in
Thanks for your lights!
Posted 11 December 2005 - 03:08 PM
But, if you want to shut it down and not have it continue to restart do the following:
Create a DWORD entry called Headlines and give it the value of 0, for the following Registry Key HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ PCHealth \ HelpSvc \
There is a side effect to this solution however: This disables the Headlines feature which simply means that your Help and Support Center headlines are never updated.
Posted 11 December 2005 - 05:18 PM
You can go into control panel, then click on performance and maintenance, then click on admin tools and then click on services.
Scroll down to help and support and then right click on it, then click on properties and then on the general tab you will see startup type.
Change the type to manual and then click apply.
Then it will only pop up when you actually click on help to use it.
Posted 30 December 2005 - 10:14 PM
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