[asdf12345]

I am running windows 98 on one of my computers and I'm getting an error message stating: exlporer caused an invalid page fault in module explorer.exe at 015:00401f31. I have no icons on the desktop no start menu and if I do ctrl+alt+del there is nothing in the box all I see is my background picture. please help!!!!!!

[Wilhelmus]

Can you access safe mode? (Press F8 before the text "windows is starting up" or the windows logo shows up)

If you can then, do this: How to Perform Clean-Boot Troubleshooting for Windows 98:http://support.microsoft.com/default.aspx?scid=kb;EN-US;192926

[asdf12345]

no, i can only see the desktop with nothing but the background.

[m_phoenix83]

Hey asdf12345.

I had the same problem last week, very annoying, isn't it!?

Anyway, all i did was re-install my operating system. Took about half hour and my problem was solved.

No need to format your drive before hand either, just install win98 again over your old setup. All your personal files (My documents etc...) will still be in place.

Let me know how you get on!

Phoenix. Good luck.

[AndyFair]

Originally posted by asdf12345:

Quote:

no, i can only see the desktop with nothing but the background.

Restart the machine, then as soon as Windows starts loading, press F8. Choose "Safe Mode" from the menu that appears.

I would be wary about reinstalling Windows over itself - it may work, but you'll lose any installed applications.

Rgds
AndyF

[theefool]

Actually, you can "overlay" win98 on top of win98 with no loss of data. I do it all the time at work, upgrading win98 to win98SE.

Usually, I do SFC first, then I try an overlay. Then reinstall (if needed) any windows updates.

Though, I highly recommend uninstalling any antivirus programs with the names of Norton or Mcafee. These seem to not like getting "overlayed". Avast! doesn't seem to care/mind.

[Charjol]

Before you do a full reinstall, here's two things you should try.

Start up in command prompt only mode and run scandisk in case there is a file system problem.

If this doesn't work, again at the command prompt try SCANREG /restore and try to restore a backup copy of the registry.

[m_phoenix83]

Posted by theefool:

Quote:

Usually, I do SFC first, then I try an overlay. Then reinstall (if needed) any windows updates.

Pardon for asking, but...What do mean by an SFC?

Thanks

Phoenix

[Wilhelmus]

Originally posted by m_phoenix83:

Quote:

Posted by theefool:

Quote:

Usually, I do SFC first, then I try an overlay. Then reinstall (if needed) any windows updates.

Pardon for asking, but...What do mean by an SFC?

Thanks

Phoenix

System File Checker.

For XP,2003
http://support.microsoft.com/?kbid=310747

For 2k:
http://support.microsoft.com/kb/222193/EN-US/

For 98:
http://support.microsoft.com/kb/185836/EN-US/

[m_phoenix83]

Thanks Wilhelmus