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Zordana

Diamond 1200 plus (Pakckard Bell) scanner not working with XP

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I have just purchased a Diamond 1200plus scanner and for two days and many instructions i still cannot get it to work.It says the 'Scanner is not connected please check the cable', then 'The scanner is not ready', why am i having such trouble please? I junked my Genius Vivid for the same reason but it appears it's not the scanner after all.I now have two that don't work:*(

 

 

 

Zordana9@aol.com

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Another idea...

Your scanner receives the power from the USB port of the PC.

Maybe the PC's USB port has problem.

Try to connect the scanner to another USB connector.

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