Diamond 1200 plus (Pakckard Bell) scanner not working with XP

#1 Zordana

stranger

Group: Members
Posts: 1
Joined: 29-January 05

Posted 29 January 2005 - 03:30 PM

I have just purchased a Diamond 1200plus scanner and for two days and many instructions i still cannot get it to work.It says the 'Scanner is not connected please check the cable', then 'The scanner is not ready', why am i having such trouble please? I junked my Genius Vivid for the same reason but it appears it's not the scanner after all.I now have two that don't work:*(

Zordana9@aol.com

#2 pet40

stranger

Group: Members
Posts: 2
Joined: 30-January 06

Posted 30 January 2006 - 06:26 PM

Maybe this will help you...
I had no driver CD for my Pakckard Bell Diamond 1200 plus.
I downloaded and installed the driver of MUSTEK BearPaw 1200CU PLUS, which is very similar model. MUSTEK is the manufacturer of the Pakckard Bell scanner.
Now it works fairly well...

http://www2.mustek.com/download/driv_scanr/english/b1200cuplus.html

#3 pet40

stranger

Group: Members
Posts: 2
Joined: 30-January 06

Posted 30 January 2006 - 06:41 PM

Another idea...
Your scanner receives the power from the USB port of the PC.
Maybe the PC's USB port has problem.
Try to connect the scanner to another USB connector.