Compatible Support Forums: Can't log into Windows XP pro

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Can't log into Windows XP pro

#1 randg224

stranger

Group: Members
Posts: 1
Joined: 19-January 05

Posted 19 January 2005 - 06:10 AM

Windows xp pro boots up fine but there are no user accounts displayed on the welcome screen so I can't log in. I had to administator accounts and two user accounts. For some reason both of the users was locked out so I cleared the event viewer log files. I changed the password for both users rebooted and now none of the user accounts show up including the administrator accounts which I didn't make any changes. Can someone out please help!!!!

#2 peterh

addict

Group: Members
Posts: 690
Joined: 06-May 04

Posted 20 January 2005 - 08:07 PM

Reboot in safe mode and login as Administrator and check user accounts again.

#3 theefool

enthusiast

Group: Members
Posts: 352
Joined: 28-March 03

Posted 20 January 2005 - 11:33 PM

Another thing to try.

When you are at the logon screen, hit CTRL + ALT + DEL two times in a row. This will bring up the "old" Logon prompt. It will ask for your logon (login) name and password.