Epson 1640SU Photo scanner

#1 kimphot

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Joined: 14-January 05

Posted 14 January 2005 - 05:38 PM

Just reformatted HD, installed Win XP pro and then SP2. I can't get the 1640SU scanner to function. All files seem to be in place.When I try to access the scanner I get "Could not open the TWAIN source. Make sure there is a valaid source for your scanner in the TWAIN directory found in the Windows directory." I've uninstalled and re-installed both scanner and PhotoShop. I've changed USB cables. Is there a known problem with XP SP2 in respect to my scanner. I would send an e-mail to support Epson but the last one I sent four years ago has yet to be answered!

Kimphot

#2 mirage

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Joined: 26-March 05

Posted 26 March 2005 - 01:29 PM

Hi.
Had problem with epson Perfection 1640 su scanner.Used the following link and everything is working ok.
http://uk.newsoft.eu.com/tech-Support/show-Faq.asp?uid=795
Regards
Mirage

#3 zen69x

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Joined: 26-March 02

Posted 26 March 2005 - 07:27 PM

I've got this very same scanner running under Windows Server 2003.

Go here: http://www.epson.com/cgi-bin/Store/suppo...latform=Windows and grab the latest, 5.71a TWAIN driver.

Also, I'm not entirely sure as I have it running, but you may need the Windows Image Aquisition service to be running for it to work as well.