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Explorer Crashes when html file is clicked?!?!

#1 User is offline   jimlad 

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Posted 23 December 2004 - 08:41 PM

Everytime i click a html/htm file i get an error (Explorer has created an error and will be shutdown by windows, please restart the application) and I have formated the drive twice and re-installed windows twice, ive tried all solutions for the same error but for exe files and none work, I'd be grateful if someone could help, Im running Windows 2000 SP4 on a NTFS drive.
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#2 User is offline   jimlad 

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Posted 24 December 2004 - 06:20 PM

by the way it doesnt do that when i click a html/htm file on the desktop.
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#3 User is offline   Sampson 

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Posted 24 December 2004 - 07:40 PM

There is a well-known bug in Explorer whenever an html file contains a sequence that invokes the shlwapi.dll . To be on the safeside run a virus scan, ad-aware, spybot search and destroy, and clear out your cache and cookies.
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#4 User is offline   jimlad 

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Posted 29 December 2004 - 01:11 AM

hmm doesnt seem to find anything(AVG Free) but I found that when I disable folder html (side panel) it doesnt crash
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#5 User is offline   usspetersondd969 

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Posted 29 December 2004 - 09:01 AM

HELP!!!!! COMPUTERS HATE ME! THINK I'VE GOT A WORM OR ATLEAST SOME KIND OF FILE ASSOCIATION PROBLEM, CAN ANYONE HELP ME FIGURE THIS ONE OUT: ALL EXE FILES MUST BE MANNUALLY DESIGNATED FROM DESK TOP TO BE ABLE TO ACCESS THEM. WHEN PROMPTED TO "SELECT PROGRAM" TO OPEN THEM IN, I DO ,THEN ALL FILES BECOME DESIGNATED TO OPEN IN WHATEVER PROGRAM I HAD JUST SELECTED. NOTHING SEEMS TO WORK PROPERLY! DISK DOCTOR EVEN FAILED TO DO ITS THING- IT TOLD ME THAT IT COULD NOT ACCESS C/DRIVE DUE SOME OTHER PROGRAM TYING IT UP(THERE ARE NO OTHER ACTIVE PROGRAMS THAT I AM AWARE OF AT THAT TIME).... ANY IDEAS?????
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#6 User is offline   Jasbo 

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Posted 29 December 2004 - 10:00 AM

you need to fix that caps lock key too, i think it is stuck...
sorry, too early still and have had no coffee yet
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#7 User is offline   jimlad 

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Posted 29 December 2004 - 04:05 PM

usspetersondd969 > Re-Install Windows M8
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#8 User is offline   Chlikaflok 

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Posted 27 January 2005 - 05:20 AM

I have the very same problem but I think I can bring in some more information : The problem is caused by the preview on the side in Explorer thus the closing of the information panel clearing the error.

Here's the EXACT error I get : (The informations when I click "click here" in the error report window)

Error Signature
AppName : Explorer.exe
AppVer : 6.0.2900.2180
ModName : mshtml.dll
ModVer : 6.0.2900.2523
Offset : 0024D621
The usual bla bla about collecting information in your memory etc.

Hardware specs :
AMD Athlon64 3200+
ASUS K8N-E deluxe motherboard
Radeon 9800 pro
WindowsXP Pro SP2 (everything installed/full WindowsUpdated)

BTW, I don't want such answers as "Reinstall Windows XP". We're here to find causes and solutions to a problem, not a way of going around it by reseting your computer to a previous state...

I hope we get this fixed soon, I'm tired of this. It doesn't happen so often that I click html files, but when browsing folders with the keyboard I ofter have to go over one to get where I want...

Cheers
Chlikaflok
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#9 User is offline   Chlikaflok 

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Posted 28 January 2005 - 12:22 AM

Here's an update :

I tried to change my desktop wallpaper today and whenever I even get close to the "Desktop" tab of the display properties(i.e. I click on the tab), the same error happens. I guess the problem resides in the previewing of stuff...

Oh and, I don't know if this is useful, but the Offset is always the same : 0024D621. Which means that something's not correct at that specific address... and I can't manage to see what's in the memory space at that address.

Cheers and I hope we'll get this fixed!
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#10 User is offline   saul11 

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Posted 31 January 2005 - 12:25 AM

Ah, I'm surprised that there are more people who've got the 'Explorer crash on htm(l) file select' problem...
I realy don't know what causes the crash, but I've noticed that when you delete the file type (tools - folder options - file types), windowe explorer doesn't crash ... until it adds the file types again (apparently it does it automaticaly)
It doesn't matter with me how I have the left pane used (folders, search or task and places) but what does matter is if the htm(l) file is selected alone or along with other files:
When I have just one htm(l) file selected, the crash will happen.
When I have multiple htm(l) files or one html file plus other files selected the crash won't happen...

I get no error message, all windows explorers just close.

Trying to preview a wallpaper closes the display properties window indeed....

Quote:

It doesn't happen so often that I click html files, but when browsing folders with the keyboard I ofter have to go over one to get where I want...


And I'm webdesigner so I don't do much more than clicking IE files
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#11 User is offline   Chlikaflok 

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Posted 31 January 2005 - 03:31 PM

Thx for all the input people, but here's a question for you saul11 : I just saw that in the open with list there is "open with openoffice "excel"" (don't remember exactly how it's written). And the problem started happening about when I installed openoffice... I'm probably wrong but I may just be onto something...

The question is : Do you have openoffice saul11?
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#12 User is offline   saul11 

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Posted 01 February 2005 - 01:12 AM


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#13 User is offline   saul11 

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Posted 01 February 2005 - 01:37 AM


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#14 User is offline   Chlikaflok 

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Posted 02 February 2005 - 12:37 AM

Yeeha! It's back... thx people. The sad thing is that this doesn't give us the cause but only a tweak/fix. It's still better than crashing though.

Thx Again!
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