Compatible Support Forums: Help please my computer restarts every time i have my usb 2 on and using my cd r

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Help please my computer restarts every time i have my usb 2 on and using my cd r

#1 User is offline   blackking88 

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Posted 12 December 2004 - 03:55 AM

hello all i am new here and i got a problem with something, i installed a new usb2.0 card and everything went fine until i noticed a problem. when i have my usb on and when i try to use my cdrom or CD-RW it reboots itself and sometimes i see a blue screen. and i know that is not good news. once it restarts it gives me this error:


BCCode : 10000050 BCP1 : FBFBFDCB BCP2 : 00000000 BCP3 : 80564435 BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
_______________________________________
tech info: C:\DOCUME~1\JASONK~1.KIR\LOCALS~1\Temp\WER0c4d.dir00\Mini121104-01.dmp
C:\DOCUME~1\JASONK~1.KIR\LOCALS~1\Temp\WER0c4d.dir00\sysdata.xml

i've looked everywhere and couldn't find a solution can someone help me please thanks!!!!!!!!!!!!!!!!








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#2 User is offline   janfebmar 

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Posted 12 December 2004 - 07:30 AM

hi

try changing the IRQ for USB2 (device).
look for lates drivers.
look at the microsoft compatible list for any compatible errors with windows and the device.

Best regards
ES
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#3 User is offline   janfebmar 

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Posted 12 December 2004 - 07:34 AM

and yeah.. what OS you running?
sounds to me your running windnows 98 or something.
try updating drivers first.
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#4 User is offline   janfebmar 

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Posted 12 December 2004 - 07:36 AM

wait sp2...
too tired to read..
heh.
looks more like XP to me now.. :P
sounds like a driver issue..
or a compatible issue..
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#5 User is offline   blackking88 

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Posted 12 December 2004 - 04:21 PM

well thanks for the replies the system i am running is this:


windows xp pro SP2

how do i know if it is a compatible issue??? is there a way i can find that out on my computer???

and if it is the drivers...do u mean the windows usb2 drivers or the usb2 card driver????

can u guys help me on this

thanks
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#6 User is offline   janfebmar 

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Posted 12 December 2004 - 08:24 PM

download and install your motherboard drivers. the usb. via4in1 or something else. depends on your motherboard brand.
and install the latest drivers for your USB2 card.

Best regards
Eirik S
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#7 User is offline   blackking88 

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Posted 13 December 2004 - 06:13 AM

thanks for your help and by the way what do u mean by "the usb. via4in1" ????
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