I put the Win XP CD in my CD drive and booted from CD, then went to the Recovery Console. After going into my first and only instance of Windows, and typing in my Admin password (which was nothing as I had never set it) and pressing enter, I arrived at the command prompt as the instructions said I would. It then told me to type "cd $NtServicePackUninstall$\Spuninst" which i did and pressed enter. Then I was instructed to type "batch spuninst.txt" and press enter. Upon doing so, the screen began to continuously loop "Access is denied" scrolling down my screen. I don't know much about dos commands, so I was wondering if someone could help me out with a way to get around this. Any help would be greatly appreciated.
By the way, I can reformat, only there are files I must retrieve on my hard drive; namely, documents needed to be turned in for an English portfolio due Thursday of this week as my final grade

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