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Help with XP activation...

#1 User is offline   Lotus 

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Posted 04 November 2004 - 06:11 PM

Here is the run down. I went to upgrade a pc to XP from 98SE. The install didn't go so good. The new version of XP Home had some scrathes on the bottom...and didn't install fully. (This was a brand new copy of XP Home)

So, I had another copy of XP home here so I used that CD, but when I go to enter my Product Key XP won't accept it. It IS entered correctly btw..triple checked it.

I have a valid license and a bum CD. What should I do. Is there a string in the reg I can edit so XP will accept my licence? I tried calling XP activation customer service, but the installation ID I had to give them wasn't in their records. Any idea's?

- Lotus
[Edited by Lotus on 2004-11-04 11:35:56]

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#2 User is offline   Lotus 

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Posted 04 November 2004 - 09:54 PM

All set now. I called MS back again and spoke with someone else this time. She was very helpful! We changed the installation ID and everything worked fine after that!

Regards,
- Lotus
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