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Error: Can't communicate with the Server Group in Symantec Enterpise Edition 9.0

#1 User is offline   sharkdiver 

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Posted 11 October 2004 - 02:42 PM

Product: Symantec AntiVirus Corporate Edition
Current build: 9.0
Operating system: Windows 2000
Current service pack (for Windows 2000 and Windows NT only): SP 4

Hi,

I have got a Microsoft SBS 2000 server. Already ISA, Exchange, AD are
installed.

I haved Symantec Enterprise edition 8.6.
3 weeks ago I bought Symantec Enterprise edition 9.0

I uninstalled 8.6 and than install 9.0.
first time Symantec System Center,
than Quarantine Server than Quarantine Console,
than Deploy Antivirus Server.

now every think ok.

than when I was installed Mail security for Exchange, antivirus
autoprotect disabled, than I can't communicate SSC.
When I run SSC and unlock server, System is give this error message;

"Error: Can't communicate with the Server Group.Verify network
connectivity, and that machines are operating the Group!

If problem persists, try clearin the Server Group cache and
re-discovering all Server Group"


that I Can't recieve my server network setting.. that I can't anything on 9.0

HELP MEEEEEEEEEEE!

Why I can't use Enterprice 9.0
what am I do to solve this problem.
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#2 User is offline   adamvjackson 

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Posted 11 October 2004 - 04:23 PM

If this was licensed as the Small Business SKU, you'll need to verify the license .DAT file(s) are installed/copied in the correct locations. Without the correct presence of the .DAT license file, you would likely get many errors.
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#3 User is offline   adamvjackson 

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Posted 11 October 2004 - 04:32 PM

Yeah, only the Small Business branded product has this type of activation. The Corporate and Enterprise SKUs do not. This started (IIRC) in version 8.1 of all mentioned SAV products.
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#4 User is offline   adamvjackson 

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Posted 11 October 2004 - 04:46 PM

No problem, that's what we're here for, information exchange... smile

Anyway, hopefully the OP can post back on the specifics.
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