Compatible Support Forums: why does my computer freeze up when I use either one of my dvd drives

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why does my computer freeze up when I use either one of my dvd drives

#1 User is offline   menu23 

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Posted 09 August 2004 - 09:00 PM

I have a problem with my computer every time I try to use my dvd drives. I have a NEC dvd drive and a Sony dvd/cd/rw drive. 99% of the time when I try to put in a cd or dvd the computer freeze up and I have to turn off the computer and re-boot with the cd or dvd in the drives. Most times it will complete the re-boot and I can use the dvd drives...but sometimes it will also freeze up in the middle of the re-boot also.

I am running windows XP professional.

Can anyone help me with this problem?

Frank
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#2 User is offline   peterh 

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Posted 10 August 2004 - 06:54 PM

How are the DVD drives configured. Are they on a seperate IDE channel from the Hard disk? What mode are they configured? PIO or DMA? DMA is best.


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