USB 3com Homeconnect webcam installation failure- Not recognized

#1 asdfg

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Posted 07 August 2004 - 03:25 PM

USB 3com Homeconnect webcam installation failure- Not recognized by the system. I am using an Asus p4p800 deluxe with 865 chipset and XP.
The USB is enabled in the BIOS. USB2 also.
Note: The webcam is working and recognized in an older PC pentium 3 with XP.
Any idea?
Thanks
Fred

#2 Sampson

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Posted 07 August 2004 - 04:37 PM

Some firewalls and certain anti-virus programs can interfere with USB connections. You might try disabling them temporarily and see if you can get it installed.

#3 asdfg

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Posted 12 August 2004 - 10:29 AM

Thanks for answering.
But still no recognition of my 3com webcam with the newest Bios and firewall off.
Any other idea?

#4 peterh

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Posted 13 August 2004 - 02:16 PM

How is it connected to the system. Front port, back port, a USB Hub? Some devices require more power than others, so where you plug it may make a difference.

AFAIK, Firewalls, only affect Dial up or LAN connections. It should not affect USB connections. Turn it back on.

#5 Sampson

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Posted 13 August 2004 - 05:05 PM

There is a utility found here http://www.usb.org/developers/tools/ to test the USB ports to see if they are properly enumerating the device found and whether they are actually communicating.