Compatible Support Forums: Sound is Uncontrollable

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Sound is Uncontrollable

#1 elderberry

stranger

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Joined: 09-January 04

Posted 09 January 2004 - 05:53 PM

Hello. I have a sound problem. I have windowsXP and use the 'Avance AC97 Audio'. Basically the volume controls don't work, wherever I put the slider, or even 'mute all', the sound still plays at this fixed volume. Quite often I just want to use one set of speakers, but because of this broken volume control I can't switch the balance to the desired speaker.

Any help/suggestions would be appreciated

#2 mezron

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Joined: 19-June 02

Posted 10 January 2004 - 12:19 AM

Sounds like your speakers are plugged into a line out rather than a speaker out jack. Some older sound cards have a jumper on the card that designates whether the output should be a line out or speaker out.

#3 jmmijo

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Posts: 1550
Joined: 29-May 02

Posted 10 January 2004 - 02:10 AM

Also, can you tell us what the make/model of the motherboard is ?!?

Perhaps this is a known issue with the onboard sound and there is a firmware/bios update to correct this problem.