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I can't uninstall Office 97 need advice

#1 User is offline   duhmez 

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Posted 12 August 2003 - 12:29 AM

office 97 was installed on these machines at some point in the past. I try to uninstall it now and it says,
"Setup cannot find the the files on 'e:\' from which I originally installed the product."

My CD rom is drive d: and I nbelieve it was installed from over a network share, although things have been moved around. I tried mapping to my \\server\apps directory and it still says the same thing.

Long story short, is there an office uninstaller I can download for this situation? Currently I am scouring the knowledge base and google for something to do it but haven't had any luck so far.


And also, does this infuriate anybody else, the lack of uninstall ability just because I don't have the media handy? Who are the monkey's writing this garbage?
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#2 User is offline   nebulus 

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Posted 12 August 2003 - 01:20 AM

I'm not sure if this will help, but try to change InstallSource path to a cdrom drive.. Should be located somewhere here:
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{????????-????-????-????-????????????}

;; EDITED ;;
I'm now pretty sure that mentioned above will require the original cd.

Anyway, here's something interesting from the M$ guys that might help you:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q176823
and
http://www.microsoft.com/office/ork/xp/appndx/appa15.htm
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#3 User is offline   sapiens74 

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Posted 12 August 2003 - 07:04 AM

IF all else fails try installing a newer copy of office.

I believe it will remove the old version
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#4 User is offline   duhmez 

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Posted 13 August 2003 - 01:30 AM

It's all good now. I merely put the office install files back from where it was expecting it to be. (Made an office share and connected to it as e:\
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