Java Fatal Error in IE - help!

[Day 0]

My friend has this problem everytime she tries to open a website that uses Java.

First it says 'Registration Failed'

 

and then she gets this error:

 

Quote:

Java Plug-in Fatal Error

 

Cannot load class sun/plugin/JavaRunTime

The Bridge was installed at <C:\PRORA~1\Java\J2RE14~1.1_0>

but the class is not there.

Modify the registry key to reflect the new bridge location.

The key is HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in

or change your CLASSPATH to includethe new directory

 

She has run Norton SystemWorks checkup and it has corrected some registry entries but it did not fix this problem. The message does say what to do but because both of us are not very advanced in computers we don't know how to do it. Can tell us step by step what to do?

 

Thanks in advance

[sapiens74 0]

www.sun.com

 

Download java and try to reinstall, if not then try to uninstall and reinstall IE, which I assume you are using

[Day 0]

Thanks for the fast update.

 

Which java do I have to download. There are like 20 different ones. Shall I go for the fist one 'Java 2 Platform, Standard Edition'?

[Day 0]

New Java did not want to install. It froze on install bu tI managed to fix it. I toggled a few setting in control panel and it started working

 

[sapiens74 0]

Cool beans