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XP Restarts Without Warning

#1 User is offline   Radioactive Frog 

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Posted 13 February 2003 - 09:37 PM

ok. Using the computer and XP decideds to shut down without warning, it just Shuts down. Any ideas y?
Spec: AS7333, XP 2100, 512DDR2100, CDRW, DVD, 40GB HD, Radeon VE AGP GC etc, self built system.

Any suggestions would be great, cus it is driving my girlfriend up the wall (her system !)

Thanks
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#2 User is offline   Hubert 

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Posted 13 February 2003 - 10:30 PM

By shutting down, I am assuming it just turns off abruptly (no "shutting down Windows" message)? It can be one of three things... either a flakey PSU, dirty power lines (surges in your wall outlet), or overheating. Those are my guesses.
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#3 User is offline   Radioactive Frog 

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Posted 13 February 2003 - 10:34 PM

sorry i should have been more specfic, it restarts. just as if u hit the restart btn! Then i get a win xp fatel error message and the system survived or wotever it says !

well a computer has always been plugged in there and the psu is new and so i guess it could be over heating, i will stick in a fan or two and see wot happens. I am tempted to try a diff GC as that seems to get hot !

But i understand from another forum that this is happening to a few ppl with win xp !! all with diff spec pcs !!!

does that change your answer Hubert? thanks for the reply by the way !!
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#4 User is offline   adamvjackson 

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Posted 13 February 2003 - 10:51 PM

A few suggestions for you; Radioactive Frog...

1. Check the BIOS, there should be a screen that lets you monitor the hardware temps... Does anything seem abnormal there?

2. While there, there should also be some options for what the system will do in an overheat instance... What is that setting currently?

3. Check the Windows XP Event Viewer after one of the restarts... Anything abnormal there?

Let me know what you find, and as suggested, some case fans may very well help out.

Hope that helps.
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#5 User is offline   Hubert 

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Posted 13 February 2003 - 10:55 PM

Hmm, well, it may be heat. I'd try Adam's suggestion and check the BIOS. If the shutdown temp is set too low, that could cause a problem.

Now, I'm assuming this hasn't happened before with this PC, so what has changed since you first experienced this problem?
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#6 User is offline   Radioactive Frog 

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Posted 13 February 2003 - 11:06 PM

well i have only just built the computer ie month old. It has been happening more recetly and that is poss because games are being played on it or it may have something to do with the xp updates. But there are so many where do i start uninstalling?

i will try everything suggested so far and get back to you.

if anyone has anything else i can try please let me know and i will try that too !!

Thanks
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#7 User is offline   Nick601 

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Posted 13 February 2003 - 11:19 PM

i have the same problem with windows 2000

again new power supply, i also have 2 blowhole fans on the top of my case, and 2 induction fans running all the time and it keeps restarting like radioactive frog has described
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#8 User is offline   adamvjackson 

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Posted 13 February 2003 - 11:21 PM

What SP level do you have, Nick? Also do you have the latest BIOS and driver versions?
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#9 User is offline   Nick601 

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Posted 14 February 2003 - 12:48 PM

SP3 and not the latest bios version, im not into flashing bios's at the moment after whats happening with my laptop LOL!!
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#10 User is offline   AndyFair 

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Posted 14 February 2003 - 02:06 PM

The other thing to do is set automatic reboot on system failure so that you can see what error the BSOD is throwing up.

If I remember it right, it's somewhere like Control Panel -> System -> Advanced -> Startup & Recovery, turn of "Automatically reboot"

Rgds
AndyF
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#11 User is offline   Radioactive Frog 

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Posted 17 February 2003 - 07:19 PM

ok, i have updated all drivers, and have put more fans in, it is not getting too hot. Max cpu bout 53deg.

I rolled it back to the beginning and it was much better!!

ne ideas
Thanks

Graham
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#12 User is offline   PaTiNsAnE 

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Posted 18 February 2003 - 08:19 PM

what video card drivers are you running?

I had a similar problem with the nvidia 40.72's
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#13 User is offline   Radioactive Frog 

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Posted 18 February 2003 - 08:43 PM

im not sure wot drivers they are im not at that machine at the mo. But did u decide the gc drivers where your prob?

G
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#14 User is offline   shassouneh 

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Posted 19 February 2003 - 02:52 AM

You can FORCE windows not to restart when a major problem happens. Instead it will (or at least should) present a BSOD (Blue Screen Of Death). though a BSOD looks ugly, it DOES provide very minimal information.
Here is what to do to start forcing windows NOT to reboot when a problem occurs.
As an ADMINISTRATOR do the following:

Start -> Settings -> Control Panel-> Switch to Classic View (if necessary) -> System -> "Advanced" tab -> Startup And Recovery "settings" button
Look under "System Failure", then uncheck "automatically restart". Click OK twice. And you are done.

Even though this will give you a blue screen it will sitll give you some minimal information to work with smile

good luck
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#15 User is offline   Radioactive Frog 

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Posted 19 February 2003 - 03:00 AM

tried that but it didn't give the bsod!!!!

does neone rekon changing the MB would work?

G
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#16 User is offline   shassouneh 

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Posted 20 February 2003 - 10:40 AM

Hmm weird. It SHOULD give a BSOD sooner or later. Keep that setting for now, and sniff around in the Microsot knowledgebase articles. Sometimes they provide some hints to direct you towards a solution. Microsoft maks crapy documentation though, so don't expect any easy-to-understand knowledgebase articles.
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#17 User is offline   akiss 

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Posted 25 February 2003 - 05:39 PM

try to lower your memory speed from bios to see if it work ok...
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#18 User is offline   Radioactive Frog 

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Posted 27 February 2003 - 09:14 PM

i have changed the motherbaord from the asus to an Abit K7333R and reinstalled xp, it seems to have worked !!

laugh
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#19 User is offline   Radioactive Frog 

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Posted 01 April 2003 - 08:41 PM

ok the motherboard only made an effect as it didn't have sound on it ! once i put in a Inno CMI8378 PCI 5.1 sound card in it started crashing and as soon as i took it out ! it stopped ! DOH ! so that is my prob and i dont know how to solve it ! --other than getting a different sound card ! but i would rather not have to keep splashing out on components ! i aint rich !! :o)

G
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#20 User is offline   Disgruntal_XP_User 

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Posted 07 February 2005 - 02:43 PM

Sry to bring this thread back from the dead but i have a pentium celeron 2.4 ghz (Mother Board =GIS 17). Ive had this pc for almost a year was running under win2k with no problems. recently we had to upgrade to xp pro sp2. after a couple of weeks xp started restarting out of the blues.

I am assuming there is no hardware conflict.

VGA card built in
Lan Card built in
Sound Card built in
USB built in

modem I have the same on on two other computers also running win xp pro sp2.

and other than RAM HD Floppy drive and CD-Rom that covers it for Hardware.


thx for any help i may get


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