New Norton AntiVirus Definitions 05/19/2003 updated

#1 BladeRunner

veteran

Group: Members
Posts: 1208
Joined: 27-March 00

Posted 03 January 2003 - 05:45 PM

Symantec virus defs are updated on a daily basis.
The easy to install .exe file is updated weekly - every Wednesday.

#2 adamvjackson

Pooh-Bah

Group: Members
Posts: 2174
Joined: 26-August 02

Posted 30 January 2003 - 08:31 AM

APK, you're on top of things!

Nice to have people like you around!

Adam

#3 DS3Circuit

old hand

Group: Members
Posts: 739
Joined: 11-December 02

Posted 14 February 2003 - 05:18 PM

Just a quick heads up to anyone using Symantec AV.

The Norton anti-virus definitions file for 11th Feb 2003 (.004 I am
told) was somehow corrupted. In our fairly large environment, all
workstations that received that update no longer had working AV.

Our test labs with newer versions of NAV have experienced similar
issues.

We are finding that manual steps are required to get NAV working again
with working signatures are rather cumbersome.

Symantec seems to be keeping the info very close to their chest. They
do acknowledge the problem happened yesterday if you call with an issue
regarding it. However I couldn't find any mention anywhere else.

#4 DS3Circuit

old hand

Group: Members
Posts: 739
Joined: 11-December 02

Posted 14 February 2003 - 05:38 PM

Quote:

I did not even know of another method, how similar is what I did to what you know now to do manually according to Symantec, I would like to know... thanks!

Our fix is actually pretty basic, uninstall LiveUpdate and re-install (plus
deleting a couple of folders that uninstall doesn't - this is actually the
most critical part). Then, IF you're setup correctly and have all your
clients updating from your server, you're fixed. If you have all the
clients updating from the website....you've got a loonnngggg boring day
ahead of you!

HTH this helps anyone else who ran into this.

Time for actual work .... cya folks.