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Motherboard Problem

#1 User is offline   jdulmage 

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Posted 29 October 2002 - 07:23 PM

I hooked up a GA-7VAX board the other day with an AMD XP 2200+

When I boot it up, nothing displays, nothing runs, just the motherboard and cpu fans, as well as the power supply fan. It runs like this for 3 seconds, then it shuts itself off.

I am thinking it is the processor, and that it is bad.

But what do you think?

I've tried removing some RAM, all RAM, all components, etc. but nothing as worked so far.

When I take out the processor and try to run it, the power supply does run past the 3 seconds, so I know that it isn't that.

Any thoughts?
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#2 User is offline   adamvjackson 

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Posted 29 October 2002 - 10:26 PM

Either bad processor or motherboard would get my vote... Was the video card used known-good?
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#3 User is offline   jdulmage 

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Posted 30 October 2002 - 06:13 PM

it was an Asus V7100 GeForce 2 MX 200

Known well enough.

I'll try a few more things, than i'll ditch it.
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#4 User is offline   packman 

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Posted 31 October 2002 - 02:21 AM

jdulmage,

What about your Power Management options in the BIOS? And what about those that are in Windows (Power Options)?
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#5 User is offline   JP- 

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Posted 31 October 2002 - 05:52 AM

Seems like he cant get the thing to boot, let alone get into windows smile

You got any other boards you can try the CPU in?
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#6 User is offline   jdulmage 

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Posted 31 October 2002 - 07:38 PM

I tried it on the GA board, and it shuts down after 5 seconds or so.

I tried it on an Asus board and it never shuts down, but it also never puts up a bios screen either.
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#7 User is offline   JP- 

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Posted 31 October 2002 - 07:40 PM

Can you try a dif cpu in the Gigabyte board? Does the BIOS of the board support XP2200s?
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#8 User is offline   adamvjackson 

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Posted 31 October 2002 - 08:11 PM

Sounds like a bad CPU to me.
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#9 User is offline   JP- 

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Posted 31 October 2002 - 08:18 PM

Probably is frown
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#10 User is offline   jdulmage 

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Posted 01 November 2002 - 06:11 AM

it is a bad cpu, I wasted my money and they won't give me a refund.

Now i'm stuck getting a Duron 1.3 Ghz
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#11 User is offline   JP- 

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Posted 01 November 2002 - 06:22 AM

8) no refund! ....but its broken !?!? ;(
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#12 User is offline   adamvjackson 

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Posted 01 November 2002 - 06:27 AM

Honestly, I'm not shocked.... A lot of online retailers are quite... difficult.... about returning processors. Replace the 'difficult' as you see fit.

:p
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#13 User is offline   jdulmage 

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Posted 01 November 2002 - 06:34 AM

who said it was an online retailer?

cuz it wasn't
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#14 User is offline   adamvjackson 

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Posted 01 November 2002 - 06:35 AM

Guess I was jumping to conclusions...
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#15 User is offline   JP- 

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Posted 01 November 2002 - 06:42 AM

laugh

If its broken outta the box then they should replace it, i mean why shoudnt they replace it?

You paid good money for something that doesnt work ;(
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#16 User is offline   clutch 

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Posted 01 November 2002 - 07:32 AM

Quote:
laugh

If its broken outta the box then they should replace it, i mean why shoudnt they replace it?

You paid good money for something that doesnt work ;(


People do it all the time. Have you ever bought software?

wink
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#17 User is offline   Ali 

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Posted 04 November 2002 - 08:49 AM

you could probably ship it to AMD yourself and get a replacement from the manufacturer directly. they may chargr you for the shipping.
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#18 User is offline   Apostasy 

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Posted 21 November 2002 - 03:26 PM

Hope this is not too late... You are entitled to a replacement by consumer law so long as the fault was not caused by negligence on your part. I imagine this chip has been bought from a fairly small company as larger ones usually have no problem with returned goods.

Often smaller companies will tell you that they won't accept a return because they know that most people will walk away. The best thing you can do is go back and demand a replacement after taking a look at consumer law, being able to quote something directly will often change their minds smile

If they still refuse to give you a replacement just report them to the office of fair trading (or whatever it's called these days) or at least threaten to. Don't let them push you around, you paid good money for the product you purchased!
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