Compatible Support Forums: SP1 Problem

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SP1 Problem

#1 Azreal

newbie

Group: Members
Posts: 43
Joined: 19-January 00

Posted 12 September 2002 - 07:29 PM

I installed SP1 last night and now my machine blue screens on boot. Stop: c000021a {fatel system Error}
Session Manager Initilization system process terminated unexpectedly with a status of 0xc0000263
yous system has been shut down.

I need to uninstall it but I can't get into windows to do it it blue screens in safe mode also. Any help would be appreciated. It is a legal copy so don't even ask.

#2 adamvjackson

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Joined: 26-August 02

Posted 12 September 2002 - 08:19 PM

Can you boot into the recovery console?

#3 Azreal

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Joined: 19-January 00

Posted 12 September 2002 - 08:33 PM

Yes I can get in to the recovery console.

#4 SpyCatcher

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Joined: 21-June 02

Posted 13 September 2002 - 04:28 AM

you need to reduce the number of files in your "C" drive (create more space for a swap file), then shutdown non-essential flies that open when XP starts (hold ctrl-alt-esc keys at the sae time). This will fix your problem.

#5 Azreal

newbie

Group: Members
Posts: 43
Joined: 19-January 00

Posted 13 September 2002 - 07:29 PM

Well I fixed it I figured out that the service pack didn't over write 2 files that I had customized even though I told it to on install I had to manually overwrite shell32.dll and msgina.dll then everything worked fine.

but thanks for all the suggestions