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removing antivirus software

#1 User is offline   pinksquirrel 

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Posted 12 March 2002 - 02:51 PM

Can anyone help me - I'm trying to remove an antivirus program that was pre-installed with my new kit, and replace it with one of my own choice.


[COLOR=crimson]But I can't do it through Add/Remove Programs!![/COL
OR]

Help!!
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#2 User is offline   thymios 

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Posted 12 March 2002 - 11:13 PM

What AV program are you using?
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#3 User is offline   pinksquirrel 

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Posted 13 March 2002 - 01:27 PM

Its called 'Norman', and I'm sure its a good one, but I didn't order it & I want to replace it with Norton
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#4 User is offline   thymios 

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Posted 13 March 2002 - 09:54 PM

The program should have its folder in the Program Files(unless you installed it somewhere else). Try locating the uninstall file there.
Otherwise you will have to delete it manually, and get rid of the registry entries as well. Try to find keys like "Norman" or the name of the company whichever it is.
Also don't forget to go to HKLM/Software/Microsoft/Windows/CurrentVersion/Run registry key and delete the starup file of the program(it should have an auto-monitor for viruses app).
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