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Win2k unprovoked program exit
#1
Posted 04 November 2001 - 03:51 AM
Sometimes Win2k just shuts down my "CADKEY" cad program.
No BSOD, no warning, no error message, it just closes the program and puts me back on the desktop (in less than 1 second).
Other CADKEY users have reported this same problem in Win2k.
The problem doesn't exist in Win98SE.
(Win2k, SP2, PIII-450 dual boot with Win98SE)
Any Idea's
TIA
Terry
No BSOD, no warning, no error message, it just closes the program and puts me back on the desktop (in less than 1 second).
Other CADKEY users have reported this same problem in Win2k.
The problem doesn't exist in Win98SE.
(Win2k, SP2, PIII-450 dual boot with Win98SE)
Any Idea's
TIA
Terry
#2
Posted 05 November 2001 - 03:24 PM
The program might be just uncompatible.
Have you looked at the application log???
What does it say?
Does it do it everytime or just sometimes.
Have you looked at the application log???
What does it say?
Does it do it everytime or just sometimes.
#3
Posted 05 November 2001 - 06:07 PM
Have you looked for updates to the software from your CAD vendor? Have you tried different drivers for your video card?
Here is a listing of what CADKEY claims to be supported per OS:
http://www.cadkey.com/support/technotes/cadkey/1128.asp
Here is a listing of what CADKEY claims to be supported per OS:
http://www.cadkey.com/support/technotes/cadkey/1128.asp
#4
Posted 05 November 2001 - 06:20 PM
The problem only happens sometimes, usually after working the program hard (making alot of changes to the original geometry).
I don'y even know where to find app logs.
I Know I have all the latest ATI drivers.
Terry
I don'y even know where to find app logs.
I Know I have all the latest ATI drivers.
Terry
#5
Posted 05 November 2001 - 07:11 PM
ATI? Ooohhhhh.....
What card do you have? I hope not any of the Rage/Rage Pro/Rage 128 lines, as they are notorious for having poor OpenGL performance issues, especially in NT-based OSs. I have 4 engineers here that had Rage Pro video cards in their PCs, and when we went to Solidworks 2000 from Autocad R14 (3D parasolids vs. 2D drawings) we had all kinds of problems in NT4 using EDrawings and performing imports of drawings from other systems (Unigraphics, Catia, etc). I tried several different drivers from ATI, and I got one that was semi-stable with a newer release of EDrawings, but we would still get occasional issues. I got them GeForce MX-based cards, and they haven't had problems since.
What card do you have? I hope not any of the Rage/Rage Pro/Rage 128 lines, as they are notorious for having poor OpenGL performance issues, especially in NT-based OSs. I have 4 engineers here that had Rage Pro video cards in their PCs, and when we went to Solidworks 2000 from Autocad R14 (3D parasolids vs. 2D drawings) we had all kinds of problems in NT4 using EDrawings and performing imports of drawings from other systems (Unigraphics, Catia, etc). I tried several different drivers from ATI, and I got one that was semi-stable with a newer release of EDrawings, but we would still get occasional issues. I got them GeForce MX-based cards, and they haven't had problems since.
#6
Posted 05 November 2001 - 07:29 PM
Yea..
It's a Rage Mobility P-AGP 2X card built into a Dell Inspiron laptop.
Not replaceable as far as I know, I hope you're wrong.
Terry
It's a Rage Mobility P-AGP 2X card built into a Dell Inspiron laptop.
Not replaceable as far as I know, I hope you're wrong.
Terry
#8
Posted 06 November 2001 - 03:12 AM
Poor Support, What support...
ATI makes brilliant cards, not the drivers!
Well at least we know the cause.
ATI makes brilliant cards, not the drivers!
Well at least we know the cause.
#9
Posted 06 November 2001 - 04:00 AM
i LOADED APPUPD.EXE (APPLICATION COMPATIBILITY UPDATE) THIS MORNING AND CONFIGURED MY caD PROGRAM FOR NT4-SP5 COMPATIBILITY.
sO FAR NO CRASHES....
sO FAR NO CRASHES....
#12
Posted 09 November 2001 - 08:06 PM
The problem hasn't occured since I turned off some of the Win2K services
Unfortunately I now can not send e-mail attachments directly from Word.
I am able to turn these services off because I'm not connected to a network.
The services I turned off (set to manual and not started) are:
Computer browser
Distributed link tracking client
Indexing Service
Messenger
Remote registry service
Run as service
Server
TCP/IP net bios helper service
Windows management instrumentation
Can anyone tell me which one is stopping me from sending e-mail attachments directly from Word.
ALSO-can anyone tell me where to find out exactly what each of the services do?
Tia
Terry
Unfortunately I now can not send e-mail attachments directly from Word.
I am able to turn these services off because I'm not connected to a network.
The services I turned off (set to manual and not started) are:
Computer browser
Distributed link tracking client
Indexing Service
Messenger
Remote registry service
Run as service
Server
TCP/IP net bios helper service
Windows management instrumentation
Can anyone tell me which one is stopping me from sending e-mail attachments directly from Word.
ALSO-can anyone tell me where to find out exactly what each of the services do?
Tia
Terry
#13
Posted 09 November 2001 - 08:10 PM
While I don't know for sure which one would give you that issue, here is the listing you asked for:
http://www.microsoft.com/technet/treevie...cs/win2ksvc.asp
http://www.microsoft.com/technet/treevie...cs/win2ksvc.asp
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