[whoisurdaddy]

Hi guys, I am having a problem trying to connect my computer through Remote Desktop because of ZoneAlarm Pro. I know it is ZoneAlarm Pro because I can connect fine with ZoneAlarm Pro off. When I have it on, I don't see log-in screen where it ask you for Username and Password. I only see blank white screen and a message box saying Server timed out or something like that. I searched Windows XP about ZoneAlarm Pro and Firewall and someone suggested putting mstsc.exe file in the Program settings list and I did that. I gave that file "Allow Server" and "Allow Connect" for both Local and Internet and I still have that log-in problem with Remote Desktop. Is there something else I should do?

[clutch]

If you are familiar with opening ports on your firewall, then you will want to open 3389 for Terminal Server/Remote Desktop to work. That should do it (but if I am missing something, somebody point it out). This is what I have to do for Win2K servers running TS, and this what Atreyu and I did for me to connect to his WinXP box across the 'net.

[whoisurdaddy]

Hmm...I gave mstsc.exe all the permissions in Zone Alarm and it is still not working. The same problem. But there is a way for me to add port to Zone Alarm. Is the 3389 UDP or TCP?

[clutch]

TCP if I remember correctly. The last few times I set it up was on a router that didn't differentiate between the two.

[whoisurdaddy]

Yeah, TCP port#: 3389. I added that port to my ZoneAlarm Pro's open port list and my problem is fixed now. Thanks.