Remote Assistance

#1 Spyder

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Posted 05 June 2001 - 05:02 PM

How does this work? I`m curious because everything I`ve read suggests that XP Home can ask for remote assistance but doesn`t have the capability to actually control someone elses PC (offer assistance). My understanding is that you need XP Pro to do the remote desktop. Can anyone correct me on this?

#2 scribbler

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Posted 05 June 2001 - 11:25 PM

#3 Spyder

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Posted 05 June 2001 - 11:40 PM

MUCH appreciated! So XP Home users CAN accept a plea for help and control the other user's XP Home PC. Its all clear to me now. Thank you!

#4 ThC 129

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Posted 06 June 2001 - 08:13 PM

XP home users have remote assistance but they DO NOT have remote desktop. At least this was the latest line i heard and one of the reasons i didn't want per as opposed to pro.

So home users can help others but they can't use another computer to fully control their box from another location (remote desktop)

#5 Spyder

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Posted 06 June 2001 - 11:48 PM

Ok...but Remote Assistance in XP Home will allow you to take control of the other person's computer who is asking for help correct? Remote Desktop must be more robust.

#6 miku

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Posted 07 June 2001 - 08:45 AM

This whole thing already comes in Netmeeting..

You can set your home computer for Remote Desktop Sharing and access it from other windows terminal using Netmeeting using a secure connection...

ARC