gulab

Dear Sampson, My version of Norton Ghost is not working, beacause I think that it needs an update to be able to use with a USB port and DVD burner. I understand that update is available, but I cannot get it, because my computer is not connected to internet. I also understand that to get a solution from Symantec I have to contact them by phone and it would cost at least $30.00, as one has to pay them before they would talk to me. I wish that they would take the disk back and return the money. Best regards, Gulab Gidwani

I have Norton Ghost2003 installed on Windows 2000 operating system computer. I understand that there are a few updates for my version. To update I understand that computer has to be on line. However I do not have a modem or internet connection for that computer. Is it possible to download the updates on another computer and then transfer them to the proper computer OR is that the only possiblity to pay the money again for an updated version every time there is a revision? Many thanks for any suggestion, Gulab

Dear Packman, My problem is that I bought plextor burner first and then I bought Norton Ghost. I did take your advice and went into optiions>external drive and clicked on USB2.11. I used the Wizard to guide me thru. It rebooted the computer to start the DOS. Then I got the message "Abort 2203 Invalid CD/DVD drive specified" It is very difficult for me to understand why plextor and Symantic would not get together and solve this problem of compatibility or imcompatibility. In the meantime I am still in the wilderness. Many thanks for your help. Best regards, Gulab

When I try to use Norton Ghost 2003 to image c: drive to DVD+RW plextor external drive with USB port, it just refuses to do it, even though the software does have an option to image to USB drive. I contacted Plextor and they claim that probably Norton Ghost does not support USB drives. Is there any way that I can accomplish the task without having to install another internal drive. I would sincerely hope to use the external USB process if at all possible. Many thanks for the help. In the mean time lost in the wilderness. Gulab